$15 flat rate shipping across Canada. Offering free local Edmonton area pick up by appointment only.

Shipping & Returns

Shipping

Canadian Orders: We currently offer a flat rate shipping fee of $15.

US Orders: We offer calculated shipping based on your location and the weight of the items in your order. Please note any additional duties or taxes that may incur are the responsibility of the customer. 

Returns

New merchandise purchased in store will be accepted for a full-refund within 7 days of purchase; Returned item(s) must meet the following criteria: 

  • Are in the same condition they left the store.
  • Tags are attached.
  • Item(s) have not been washed, used, worn, or altered.
  • Is accompanied by its original invoice.
  • Is returned according to the time restrictions in the policies above

New merchandise purchased online will be accepted for a full-refund if On the Hunt Eq is notified of the return within 7 day of receiving your online order. Returned item(s) must meet the following criteria: 

  • Are in the same condition they left the store.
  • Tags are attached.
  • Item(s) have not been washed, used, worn, or altered.
  • Is accompanied by its original invoice.
  • Is returned according to the time restrictions in the policies above

Discounted/Sale merchandise purchased in store will be accepted for a store credit refund within 7 days of purchase. Returned item(s) must meet the following criteria:  

  • Are in the same condition they left the store.
  • Tags are attached.
  • Item(s) have not been washed, used, worn, or altered.
  • Is accompanied by its original invoice.
  • Is returned according to the time restrictions in the policies above

Discounted/Sale merchandise ordered online will be accepted for a store credit refund if Calgary Saddlery is notified of the return within 7 day of receiving your online order.

  • Is in the same condition it left the store in.
  • Tags attached. 
  • Item(s) have not been washed, used, worn, or altered.
  • Is accompanied by its original invoice.
  • Is returned according to the time restrictions in the policies above 

Online purchases; please notify the store within 7 days of receiving your order if you intend to return item(s). It is the purchaser’s responsibility to return the item(s) back to the store within a timely manner. Items must be returned in the same condition they left the store with all tags attached. Return shipping costs are the purchaser’s responsibility. Refunds will be processed after item(s) have been received and inspected.

 
Any further questions or concerns can be emailed to onthehunteq@gmail.com